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Live Support 
 LivePerson |
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LivePerson is the leading provider of online sales, marketing and customer service solutions. Over 3,000
websites currently use our solutions to increase revenue and productivity, answer customer questions,
build relationships and deliver results.
LivePerson enables sales and customer service teams to interact with customers online, in a secure,
real-time environment, at critical moments during their visit. Our solutions offer websites a timely
and cost-effective solution to reach the right customer at the right time - helping to increase revenue
and the productivity of sales and customer service agents. Combining the interactive nature of the Internet
with the dependability of traditional customer service, LivePerson helps to build strong, long-lasting
consumer relationships, convert browsers into buyers and turn one-time visitors into loyal customers. And of course, we use it at HN. 
Price: $99/mo
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PHP Live! |
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PHP Live! is a Live Support Solution powered by PHP and MySQL and is 100% web based. Functions include:
Unlimited operators, initiate chat, Push URLs, real-time visitor traffic monitor, track refer URLs,
sound notify, Proactive Survey, chat icon for each department, and more. Free Trial available.
Price: $99/one-time purchase
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Live Help Messenger |
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A customer support solution that provides a real time chat service for online customers, offering a wide
range of functionality that includes; multiple chat requests and administrators, support multiple users
at the one time, instant messenger like design, online/offline/pending user display, transferring guests
online sounds when guests login, user-editable language packs, statistics, daily reports/calendar,
online/offline/be right back status', guest user rating of live support session and FREE lifetime upgrades
and FREE Windows Client.
Price: $54.95 - (special offer) /price varies
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LiveResponse |
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LiveResponse is a live support package with an innovative and robust interface. Comes with realtime
monitoring, watch as visitors open and browse your site and pull them proactively in an instant. Also
features a personal calendar, profile and address book for staff members, a powerful & fast template
engine, detailed department & staff management, highly customizable settings, staff statistics, day
wise breakdown of detailed logs, online/offline status images, predefined replies & commands, sound
alerts, printable views, ability to push URLs & images, ability to leave a message and more.
Price: $19.95/mo | $149.95/yr | $299.95 (owned licence)
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Help Center Live |
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Help Center Live is an extremely powerful Live Support application built in PHP with MySQL backend. Features
include: Live Support, FAQ, Trouble Tickets, WinApp addon so that the application can be minimised to your
windows system tray. Other features include: Unlimited Operators/Departments/Users, Unlimited Chat Sessions,
Transfer Chat, Push web pages and MUCH more.
Price: Free
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PHP Live Helper |
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Provide realtime customer support to clients and potential clients fast and easyily. PHP Live helper is
an affordable alternative to other popular applications, without the monthly cost and extra software.
You can access the administration area from any browser anywhere, all on your own server. Hosted and
Downloadable solutions available.
Price: $99.99/one-time purchase
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Crafty Syntax Live Help |
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A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of
the websites to monitor their visitors as they are browsing the site and proactively open a chat session
with the visitor. Is in PHP and uses either Mysql or Text based database . Other features include AUTO
INVITE!, referer tracking, page tracking, chat notification, user is typing message, multiple chat
sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators.
Runs on your server and is open source GPL.
Price: Free
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